The Buffalo News - Circulation Customer Service

7 Reviews
The Buffalo News - Circulation Customer Service
1 News Plaza
14203 Buffalo
New York

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Newspapers
The company The Buffalo News - Circulation Customer Service is listed in the following categories:
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Reviews

more than 6 months ago

I am very tired of not getting my paper and having to call and you are not open. I have not received a paper again today, that is 3 weeks in a row on a Saturday! Also I cannot get on to your website to contact you! My street name is Acacia Drive, Amherst
Comment

more than 6 months ago

We apologize for your service issue. We would like to further extend assistance to rectify the issue. However, we will do our best with the limited information provided. Please contact Subscriber Services at (716) 842-1111 or email Subscriberservices@buffnews.com directly for assistance. Thank you.

more than 6 months ago

I took your 13 week offer this is my last day my sunday paper was late. I was to get Saturday and sunday paper but did not 3 Saturday .I tried to call on little after 8:00 to report it you were closed .Call on sunday all you want me to do give you time to fixed the problem I gave you time 2 more not delivered. very disappointed !!!!!!! I WILL NEVER DO THIS AGIAN
Comment

more than 6 months ago

We regret to hear of your displeasure concerning your delivery service. We would like to further extend assistance and the ability to better service you. Please contact Subscriber Services at (716) 842-1111 or email Subscriberservices@buffnews.com directly for assistance. Thank you.

more than 6 months ago

After being a subscriber for almost 40 years I have cancelled. 2 years of complaints about delivery issues could not be resolved . nice job
Comment

more than 6 months ago

We regret that we lost a long term subscriber because of an unresolved issue. We would like to further extend assistance to you if you would consider allowing us another opportunity to service you. Please contact Subscriber Services at (716) 842-1111 for assistance and ask for the operations manager. Thank you.

more than 6 months ago

I only subscribe to the buffalo newspaper for Sunday delivery. Last month one Sunday I did not receive my paper and again today there is no Sunday paper. I called last month regarding non delivery was told it would be investigated but apparently nothing was done to correct situation. Just paid bill for 8 weeks going to cancel subscription at that time.
Comment

more than 6 months ago

Please contact Subscriber Services at (716) 842-1111 to address your delivery issue. Thank you.

more than 6 months ago

I am getting tired of complaining about the poor delivery service on weekends, especially Sunday at Bishop Gibbons in North Tonawanda. The insolent delivery people (too many different ones to figure out who is the real carrier) never get it to my door before 8:45, often as late as 9:30. When I've complained, nothing has happened except they have been ruder. A young one last week, after delivering the paper at 8:45, fortunately just as I was leaving for the day (although that meant reading my morning paper as I've done as long as you've been a morning paper had to wait until I returned at night) told me rudely that they have until 8 to deliver. I assume she thinks that means she starts at 8? Again this week, 8:45. I have phone in complaints and written complaints and I'm really disappointed with Buffalo News home delivery with these clowns delivering. I've had home delivery of the Buffalo News since I was a kid--and I'm 75 now. What is so hard about getting up early enough to deliver the papers on time for these young smark alecks?
Comment

more than 6 months ago

We apologize that you are experiencing this service issue with The Buffalo News. We are happy to follow up to make sure this matter is resolved immediately. Can you provide your contact information or email it directly to subscriberservice@buffnews.com? If your intention is to remain anonymous, a street name will be sufficient to follow up with this carrier.

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